Contents

Article 1. What is the purpose of the Personal Data Management Policy?

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I. PERSONAL DATA

Article 2. What is personal data?
Article 3. What personal data is collected by Maisons & Hôtels Sibuet and for what purposes?
Article 4. Who has access to the User's personal data?
Article 5. What rights do Users have concerning the personal data collected?
Article 6. For how long is personal data collected?
Article 7. What measures have been taken to protect Users' personal data?

II. COOKIES

Article 10. What is a cookie?
Article 11. What tracking systems are used by Maisons & Hôtels Sibuet and for what purpose?
Article 12. How do I authorize/deactivate cookies?

Personal data management

Article 1. What is the purpose of the Personal Data Management Policy?

The purpose of this Personal Data Management Policy is to inform Users of the manner in which Maisons & Hôtels Sibuet manages the personal data of users of its websites, whether or not they are customers (hereinafter "Users").

I. PERSONAL DATA

Article 2. What is personal data?

According to Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, personal data is "any information relating to an identified or identifiable natural person (hereinafter referred to as a "data subject") ; "An 'identifiable natural person' is one who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity."

Article 3. What personal data is collected by Maisons & Hôtels Sibuet and for what purposes?

Maisons & Hôtels Sibuet collects personal data on the following websites (hereinafter "the Sites"):

Hotels, chalets, restaurants, SPA, grocery online booking site and online store :

- https://www.fermesdemarie.com/fr

- https://www.lodgepark.com/fr

- https://www.hotelmontblanc.com/fr

- https://www.chaletsdesfermes.com/

- https://www.epiceriedesfermes.com/

- https://www.gypsea-beach.com/

- https://www.labastidedemarie.com

- https://www.levieuxmegeve.fr

- https://saint-tropez.villamarie.fr

- https://saint-barth.villamarie.fr

- https://booking.groupe-sibuet.com  

- https://shop.experience-sibuet.com  

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Winery and online store:

- https://www.domainedemarie.com

- http://boutique.domainedemarie.com

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Cosmetics and online store :

- https://www.pure-altitude.com

- https://boutique.pure-altitude.com

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Recruitment website :

- http://www.recrutement-sibuet.com

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PERSONAL DATA COLLECTED VIA THE MAISONS & HOTELS SIBUET BRAND WEBSITES

Purpose: To enable the user to receive exclusive offers from each of our hotels.

- Data collected : E-mail address

- Legal basis: Performance of a contract. Necessary for our legitimate interests (to enable the user to receive our best offers, on the site).

Purpose: To enable the user to be called back or recontacted by our reservation/concierge/marketing/press services, by the Domaine de Marie sales department or by Pure Altitude (depending on the nature of the need).

- Data collected: Surname, first name, e-mail address, telephone number (optional)

- Legal basis: Performance of a contract. Necessary for our legitimate interests (in order to answer our customers' questions, adapt our offers to their expectations, and expand our business).

Purpose: To enable the user to make a reservation and pay for it online.

- Data collected: Surname, first name, e-mail address, postal address, telephone number, credit card details, validity date, CVV code.

- Legal basis: Performance of a contract. Necessary for our legitimate interests (in order to book services, promote our products and services, develop them and expand our business).

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Purpose: To enable our hotels and services to communicate with customers at various times during their stay.

- Personalizing your stay, preparing for your arrival

- Sending of a satisfaction questionnaire at the end of the stay

- Promotional and administrative communication, including :

- Sending important information about our establishments

- Information on changes to our terms and conditions and privacy policy

- Sending administrative information concerning travel reservations, such as reservation confirmations and communications prior to arrival at a Maisons & Hôtels Sibuet hotel.

- Measuring the effectiveness of our marketing and sales initiatives

- Evolution of our products and services by better measuring customer expectations

- Data collected: Surname, first name, e-mail address, postal address, telephone number

- Legal basis: Performance of a contract. Necessary for our legitimate interests (in order to book services, promote our products and services, develop them and expand our business).

PERSONAL DATA COLLECTED VIA THE MAISONS & HOTELS SIBUET BRAND PRODUCT SALES WEBSITES

- https://shop.experience-sibuet.com

- http://boutique.domainedemarie.com

- https://boutique.pure-altitude.com

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Purpose: To allow the user to create an account and log in to our online product sales sites in order to :

- Manage order baskets, gift vouchers, etc.

- Track orders, returns, alerts, etc.

- Get in touch

- Managing personal information

- Subscribe to Maison & Hôtels Sibuet newsletters

- Data collected: title, surname, first name, e-mail address, birthday (optional), password

- Legal basis: Performance of a contract. Necessary for our legitimate interests (in order to purchase products or book services, to promote our products and services, to develop them and to expand our business).

On each collection form, data marked with an asterisk is required. Otherwise, the User will not be able to access the services offered on our sites.

PERSONAL DATA COLLECTED VIA WWW.RECRUTEMENT-SIBUET.COM

Purposes: To enable the User to submit an unsolicited application for a position with Maisons & Hôtels Sibuet. To enable Maisons & Hôtels Sibuet to contact the User again if his/her unsolicited application is accepted.

- Data collected: CV, cover letter, civility, surname, first name, email address, cell phone.

- Legal basis: Necessary for our legitimate interests (in order to recontact a person whose profile corresponds to a position within the company).

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Purpose: To enable the user to apply for a specific job vacancy on the http://www.recrutement-sibuet.com/ website.

- Data collected: CV, cover letter, civility, surname, first name, email address, cell phone.

- Legal basis: Necessary for our legitimate interests (in order to recontact a person whose profile corresponds to a position within the company).

Data marked with an asterisk is required. Otherwise, the User will not be able to submit applications on the www.recrutement-sibuet.com website.

Article 4. Who has access to the User's personal data?

The only recipients of Users' personal data are :

- the relevant departments and employees of Maisons & Hôtels Sibuet (in particular: IT, sales/marketing, operations);

- companies assisting Maisons & Hôtels Sibuet in the operation and/or exploitation of the sites, and in particular the services and employees of the company hosting the sites. These companies are :

- Amazon Web Services, Inc. P.O. Box 81226 Seattle, WA 98108-1226, http://aws.amazon.com

- Opwan, 150, Rue Pierre et Marie Curie 34430 Saint Jean de Vedas, www.opwan.com

- Our hotels' subcontractors, for example:

- Ski schools

- Activity organizers (dog sledding, paragliding, yoga classes, etc.)

- Partner restaurants

- Shuttles, partner cabs

- ...

These structures only receive personal information that is strictly necessary for booking and calling back customers.

Article 5. What rights do Users have regarding the personal data collected?

The User has access to the rights detailed in Chapter III of the RGPD, including the following rights:

- Right of access to personal data collected on the Website and via the Application,

- Right to modify/rectify them,

- Right to erasure ("right to be forgotten"), unless there is a legal reason to keep it,

- Right to restrict processing, i.e. the right to ask us in certain cases to suspend the processing of personal data,

- Right to data portability, i.e. the right to request a copy of personal data in a common format (e.g. a .csv file),

- Right to object to the processing of personal data,

- Rights relating to individual decision-making and profiling, i.e. the right to ask us to be transparent about any profiling we carry out or any automated decisions,

All these rights are exercised

- for all Maisons & Hôtels websites requesting personal information (registration forms, contact requests, booking confirmations, etc.), by sending an email to privacy@mhsibuet.com.

- For the http://www.recrutement-sibuet.com/ website: by sending an email to privacy@mhsibuet.com.

Users are reminded that they may :

- access and modify contact details and logins on the :

- https://www.experience-sibuet.com

- https://booking.groupe-sibuet.com  

- https://shop.experience-sibuet.com

- http://boutique.domainedemarie.com

- https://boutique.pure-altitude.com

via "My Profile" and "My personal information";

The User also has the right to lodge a complaint with the Commission Nationale Informatique et Libertés (CNIL), the supervisory authority for data protection issues in France (www.cnil.fr). However, Maisons & Hôtels Sibuet would like to have a chance to respond to your concerns before we contact the CNIL. Please contact us first.

Article 6. For how long are personal data collected?

- History of stays and consumption: The personal data of customers who have not booked, stayed or consumed in one of our establishments is deleted after a period of 3 years. Consumption and stay data are anonymized and used for statistical purposes only.

- Bank details: Credit card numbers are automatically deleted one day after the customer's departure.

- Information on holiday participants: The personal data of holiday participants who have not booked, stayed or consumed in one of our establishments again will be deleted after a period of 3 years.

- Invoice data: Invoices are archived for 5 years.

- Return of satisfaction questionnaires: They are kept nominally for a period of 3 years, then used anonymously for statistical purposes.

- Recruitment data : CVs of candidates not recruited are kept for 3 years.

Article 7. How are personal data protected?

Maisons & Hôtels Sibuet is very vigilant about the security of personal data and takes all reasonable precautions to prevent any unauthorized access, disclosure, alteration or destruction of personal data.

Personal data collected is stored by Maisons & Hôtels Sibuet or its service providers, and is protected by physical and electronic access controls, firewall technologies and other reasonable security measures.

Such measures cannot, however, prevent all risks of loss, access, misuse or alteration of the personal information collected. Where required by law, Maisons & Hôtels Sibuet will notify Users of any loss, access, misuse or alteration of their personal data, so that they can take the appropriate steps to enforce their rights. Maisons & Hôtels Sibuet will notify the User by e-mail or post, or by telephone if authorized by law.

The User is asked not to transmit payment information or sensitive information by e-mail or in sections not intended for this purpose (for example, sending a credit card number by e-mail).

You can choose which personal data you wish to provide to us.

Nevertheless, your decision not to provide certain data may alter your experience of our services. For example, we cannot make anonymous reservations and, if we are not authorized to disclose your personal data to hotels in our group, we may be unable to provide you with certain reservation or other services.

Similarly, if you do not authorize us to disclose your personal data to third parties, such as our hotels' subcontractors (ski school, car rental companies, etc.), we may not be able to provide you with all possible services or the provision of such services may be delayed. We will do our best to respond to your request as quickly as possible.

II. COOKIES

Article 10. What is a cookie?

According to the French Data Protection Authority (Commission Nationale de l'Informatique et des Libertés), a cookie is a piece of information deposited on the User's means of access by the server of the website or application visited.

A cookie contains several pieces of data:

- the name of the server that uploaded it,

- an identifier in the form of a unique number,

- possibly an expiry date.

This information is sometimes stored on an access device in a simple text file which a server accesses to read and record information.

Article 11. What tracking systems are used by Maisons & Hôtels Sibuet and for what purposes?

The User is informed that Maisons & Hôtels Sibuet uses the following tracking tools:

Maisons & Hôtels Sibuet websites, online services, interactive applications, e-mail messages and advertisements may use "cookies" and other technologies such as web beacons and web beacons.

These technologies help us to better understand user behavior, tell us which parts of our Web sites are visited, and facilitate and measure the effectiveness of advertising and Web searches.

We treat the information collected by cookies and other technologies as non-personal information. However, to the extent that IP (Internet Protocol) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information.

Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.

Maisons & hôtels Sibuet also uses cookies and other technologies to remember personal information when you use our website, online services and applications.

Our aim in these cases is to make your experience more practical and personal. For example, knowing your country and language helps us deliver a more personalized and useful marketing experience.

We use this information to understand and analyze trends, administer the site, learn about user behavior on the site, improve our products and services, and gather demographic information about our user base as a whole. Maisons & Hôtels Sibuet may use this information for marketing and advertising purposes.

Pixel tags enable us to deliver targeted advertising messages in a format that customers can read. We may use this information to reduce or eliminate messages sent to customers.

The User is hereby informed that he/she has the right to access his/her personal data concerning cookies at any time, and that he/she has the right to choose whether or not to accept cookies.

However, if the User does not accept cookies, use of the Services (and in particular browsing on the Sites) may not be carried out correctly.

In the case of "Facebook" cookies, Maisons & Hôtels Sibuet obtains the User's prior consent.

Article 12. How to enable/disable cookies?

The User may at any time manage, deactivate or authorize cookies by configuring his or her Internet browser. For example:

- for Mac smartphones or tablets: via Settings/then select the relevant browser/accept cookies/never/of sites visited/always.

- for Android smartphones: after launching the browser, press the menu button (bottom left of the Mobile Device)/More/Settings/Accept cookies or do not accept.

- for computer :

- under Internet Explorer: http: //windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies

- under Safari: http: //docs.info.apple.com/article.html?path=Safari/3.0/fr/9277.html

- under Chrome: http: //support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647

- under Firefox: http: //support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies

- under Opera: http: //help.opera.com/Windows/10.20/fr/cookies.html

For more information on how to manage and deactivate cookies, the User can use the help section of his browser.

In the event of difficulty in exercising their right to access or object to cookies, Users may contact Maisons et Hôtels Sibuet at the following e-mail address: privacy@mhsibuet.com

The maximum duration of a cookie is thirteen months.

II. CHANGES TO THE PRIVACY POLICY

Maisons & Hôtels Sibuet reserves the right to change, modify or revise this policy at any time.

The document was last updated on February 12, 2019.

In the event of a material change to this policy, we will post on the Sites that our privacy policy has been modified.

If we make material changes to the way we use your personal data, we will notify you by e-mail to the address in your account (if any) or by means of a notice on the home page of our Sites, giving you the opportunity to opt out of the new use.

Any changes to this Privacy Policy will be effective upon posting on the Sites.

Your use of our Sites after the effective date of these changes constitutes acceptance of this Privacy Policy in accordance with the new terms made public.